Returns
RETURNS POLICY:
PLEASE READ CAREFULLY BEFORE CONFIRMING YOUR ORDER!
You can exchange any pair or trunks for another size or another model without any problem at any given time. Returns for a refund need to be expedited within 14 days of purchase. We can not accept exchanges/ returns for items including but not limited to posing trunks with signs of wear and opened tanning supplies. Any items sent for return showing any signs of wear will be returned to you immediately at your expense. Refunds for items with the free shipping option selected will be refunded minus shipping costs.
For items that can be returned you are required to apply for a return/exchange request through your client dashboard on www.posingtrunk.com within 14 days of your purchase. At that time you will be given an RA # that you must include on your return. You will also be provided the address to send your return to. Your return must be received by us within 14 days of the receipt of your return authorisation otherwise returns won't be accepted anymore. Trunks sent over to us after will be returned to you at your expense.
Iron Eagle Posing Trunks is not responsible for the shipping charges incurred for the returned merchandise but will ship in case of an exchanged item once more for free, after that all shipping charges are at your expense. Refunds for authorised return items will be made once the item has returned back at our warehouse and has been inspected. There is a non return, non exchange policy on all custom items, all sales on those items are final.
POSTAGE:
Iron Eagle Posingtrunks won't accept liability for parcels who've gone missing while using our FREE SHIPPING or UNTRACKED shipping service. By selecting untracked/uninsured shipping you accept the responsibility for all possible eventualities in transit. Including if the parcel goes missing. Fully tracked and insured shipping services are offered and we will immediately replace the purchase if the parcel goes missing or arrived damaged with any of these services.
SHIPPING:
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Iron Eagle Posing Trunks will process and ship your order the next working day. This is an approximate time frame, based on stock and quantity. If we receive your order over the weekend, the order will begin processing on the following Monday morning. We use Royal Mail and various couriers for our shipping depending volume and destination
*** We DO NOT ship to PO Boxes! ***
Iron Eagle Posing Trunks reserves the right to choose the shipping method of delivery.
SHIPPING RATES:
UK: Next Working Day
Iron Eagle Posing Trunks offers FREE SHIPPING on any orders within the UK on a non tracked, non insured basis or a flat rate if your require certified shipping. Order as much as you like and the cost will still be 0!
Rest of the World
Iron Eagle Posing Trunks offers INTERNATIONAL SHIPPING on all orders on a non tracked non insured basis of £5 flat rate per item, £10 for certified shipping on all orders outside of the UK and £30 for 48hr shipping if required. All orders are shipped with international air mail. Iron Eagle Posing Trunks reserves the right to choose the shipping method for each order processed. Please be advised that International delivery will vary depending on the individual destination.
Shipping fees do not cover duties/tariffs/brokerage fees/import taxes. Buyer is solely responsible for those fees.